Services to help inform and protect residents from physical, mental and social harms.
Royal Canadian Mounted Police
Seniors Guidebook to Safety and Security– This guide is for seniors, their family members, care-givers, friends, and anyone else who may find it useful. It is not meant to include everything but tries to answer some common concerns when it comes to seniors’ safety and security. Our goal is to raise awareness of seniors’ safety issues to improve their quality of life.
Hamilton Fire Department
Fire Prevention & Safety Programs – to identify fire hazards, proper use of detectors, escape plans. Call 905-546-2424 Ext. 1380
Alarmed and Ready – homeowners who have challenges with installing or maintaining home alarms due to physical or mental health, age or financial concerns, can request a Firefighter to come to their home by appointment to check, install or maintain alarms at no charge. Call 905-546-3382
Hamilton Police Service
Victim Services Branch – 24/7 support for victims of crime or trauma – 905-546-4904
Seniors Support Officer – to help seniors with challenges such as home safety, frauds and scams and elder abuse. Call 905-546-4925
Distress Services – for people facing mental or emotional crises
- Canada Suicide Prevention Service – 24/7 help by phone 1-833-456-4566 or text 4pm to midnight at 45645
- Kids Help Phone – 24/7 access to a trained responder on any issues you face
1-800-668-6868; text 686868; chat on Facebook Messenger - Good2Talk – 24/7 text and phone help for Post-secondary students – 1-866-925-5454 or text GOOD2TALKON to 686868
- ONTX – Ontario Online and Text Crisis Service – online chat or text 258258; 2pm to 2am ET
- COAST Hamilton – 24/7 help for anyone experiencing a mental health crisis – 905-972-8338
Emergency Shelters are available in Hamilton for families, women, men and youth.
Medical Alerts – for people who live alone and have health and/or mobility issues to be able to get help quickly in the event of an accident or illness and notify emergency personnel of their conditions.
- Medic Alert – Medical Identification Products 1-800-668-1507
- Connect Care – 1-800-665-7853
- Life Call Medical Alert – 1-800-845-9858
- Philips Lifeline – 1-866-983-3649
- Safe Guard – 1-866-900-0205
Consumer Protection
Consumer Protection Ontario – provides information about a variety of business interactions and how to protect yourself. You can also learn your rights under the Consumer Protection Act and file a consumer complaint. Call 1-800-889-9768
Canadian Anti-Fraud Centre – for reporting fraud if you are a victim. Call 1-888-495-8501 or connect online with the Fraud Reporting System.